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Wednesday, November 23, 2011

Man Is Forced To Stand For 7 Hours On Flight Because Man Next To Him Was So Big He Took 2 Seats

Posted by Unknown on 11:04 AM


A passenger had to stand during a seven-hour flight after a morbidly obese man sitting next to him made it impossible to get into his seat.

Arthur Berkowitz said his 400lb neighbour on US Airways Flight 901 from Anchorage to Philadelphia spilled over into his personal space.

He was not able to sit in his seat, could not move elsewhere in the aircraft because it was full and was therefore forced to stand up.

Mr Berkowitz also claims his ordeal in July presented a safety risk because he could not use his seatbelt during take-off and landing.

'I didn't fly from Alaska to Philadelphia on Flight 901,’ Mr Berkowitz told consumer advocate Christopher Elliot’s blog. ‘I stood.’
'His size required both armrests to be raised up and allowed for his body to cover half of my seat,’ he told the website, elliott.org.

The flight from Anchorage to Philadelphia is one of the longest non-stop U.S. domestic flights and Mr Berkowitz thought he had a spare seat at first.


Apologies: US Airways has said sorry for the incident, which it described as 'regrettable', and it offered the passenger a $200 voucher in compensation

FAT ISSUES IN THE AIR

There is no legal weight limit for passengers on U.S. commercial flights but some airlines such as Southwest ask customers who cannot fit into one seat to book two.

It says if a passenger cannot lower the armrests on one set they must buy another - whatever they weigh.

The second seat's price is refunded if the flight does not oversell, says consumer website Smarter Travel, which advises big passengers to travel off-peak.

But before the door closed the airline asked a late-boarding passenger who weighed 400lbs to sit down next to him in the last empty seat.

Flight attendants whom he told about the problem said they could not help him as he was not allowed to sit in their jump seats.

‘They were sympathetic, but could not do anything,’ he told elliott.org. ‘No other seats existed on plane.’

Mr Berkowitz claims they admitted their gate agent had made an error in allowing the passenger to board without having bought two seats.

US Airways has since apologised for the 'regrettable' incident. A statement said: 'Our intention is to offer the best travel experience possible.


New policy: AirTran - part of Southwest Airlines - announced last month it will begin forcing fat passengers on its planes to buy a second seat from next March


'The details you have provided indicate that we have failed to meet our intentions.' It offered Mr Berkowitz a $200 voucher in compensation.


'I didn't fly from Alaska to Philadelphia on Flight 901. I stood'

Arthur Berkowitz


But he called this 'inappropriate' after paying more than $800 for the ticket. He also complained the airline has not fixed the safety issue.

'I reviewed his case and agreed with him that US Airways might want to take another look at his complaint,' Mr Elliott wrote on his blog.

'I mean, leaving a passenger with no alternative but to stand for almost seven hours - if that’s true, then this might be one of those rare cases when a full refund is in order.

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